1. What are the working hours of your company?

Warehouse’s working hours are 7 am to 3.30 pm, and the company’s office is open from
Monday to Friday from 9 am to 5 pm.

2. How can I place an order?

Orders can be placed by telephone during our working hours from 9am to 5pm 0048-606-994-536, 0048-602-448-989 phone numbers, or 24 hours a day via email.

3. How can I check  products availability and dates of order processing?

The best option is to contact directly one of our vendors. You can also contact us via e-mail
address: cocacolamarek@wp.pl or dominik.cocacola@gmail.com

4. When do you load products?

Loadings take place every day from Monday to Friday from 7am to 3.30 pm.

5. Where is your company’s warehouse and where does  loading take place?

Our main warehouse is located in Warsaw at ul. Annopol 4 where we organize loading and shipment of goods (EXW).

6. Will the loading run smoothly? Do you have a forklift?

Yes, we have our own forklifts and experienced forklift operators.

7. Is it possible to load  goods into a container?

Yes, it’s not a problem, products can be loaded into a container.

8. Is it possible to supervise  loading of goods?

Yes, if  our client wants to be present during loading of goods, we have nothing against it.

9. What are the methods of payment accepted by your company?

We accept payments by bank transfer to our company bank account.

10. Can I pay in cash?

No, we do not accept cash payments.

11. Do I have to pay for products in advance?

Yes, we accept only payments in advance before loading in our warehouse. If, despite our impeccable reputation you have any questions, you can inspect the goods at our warehouse. We invite you to Warsaw.

12. Is it possible to deliver goods with our own transportation??

No, we do not accept such a possibility. As a rule, we send our products with such companies as : DHL Logistics, LKW Walther and Condognotto, which guarantee a high level of transport services so that the goods can reach their destination without any problems.

13. Who is responsible for the transportation costs?

Transportation is at your expense.

14.Is it possible to label products and goods in order to inform customers about the characteristics of the product or item?

Yes. In the case of beverage cans with a capacity of 0.33 l we make use of professional labelling machine. In the case of 0,25 l cans, PET bottles, cartons, etc., labelling is done manually. Our customers bear all the costs of labelling services.

15. Is Marek Chmielewski the same company as HOPS TRADE COMPANY?

No, it isn’t the same company. Marek Chmielewski and “HOPS TRADE COMPANY LLC”
Ltd. are two separate legal entities. However, both companies are related to each other
through the person of the owner, Mr. Marek Chmielewski. Whether you buy from Marek
Chmielewski Company or HOPS TRADE COMPANY you receive the highest quality
merchandise and guarantee of satisfaction.